Hong Kong International Airport (HKIA) is one of the busiest airports in the world and is now handling more than 45 million passengers a year and keeps growing. The increasing growth in air traffic and an accompanying increase in operational complexity are driving the need for more efficient resource allocation.

Hong Kong Airport Services Limited (HAS) is a major ground handling company handling more than 50% of flight volume.

To efficiently manage its 1500+ staff and 2,000+ fleet of ground support equipment in a dynamic operational environment and provide efficient disruption management, while maintaining control, cost efficiencies and customer satisfaction is the major challenges to take on by HAS.

Wireless data communications is the core of HAS?real-time resource management system for decision support, operations track and trace to assist in achieving its performance pledges with solid supporting data and to speed up its billing cycle in days, not weeks.

Epcode has been also a key wireless technology provider to other airport operators such as Cathay Pacific Airways Limited, Hong Kong Aircraft Engineering Co., Ltd., and Hong Kong Air Cargo Terminals Limited in their early adoption of wireless broadband solutions.

Epcode aviation implementation success has been in its daring, innovative use of proven, fit-for-purpose technologies and the quality and reliable services that gives pioneering and business-critical users sufficient safety zone to implement enterprise mobility applications.